OutpostGet Started
LOXONE partner since 2015 · 50+ projects · 9 case studies

The best smart home is the one you forget you have.
We make that possible.

LOXONE systems drift. Configs break. Installers vanish. Outpost watches yours 24/7 so you never have to think about it.

Start with SignalAsk Grixx — free

$58 one-time setup, then $149/year. Cancel any time.

50+
Projects
11+
Years partner

Sound familiar?

You love your LOXONE — until something breaks.

Live diagnosis

We watch your system 24/7.

Heartbeats, scene drift, firmware compatibility — checked round the clock. You hear about it before it's a problem.

  • ●→ Miniserver heartbeat · OK
  • ●→ Tree extension · 38ms
  • ●→ Backup verified · 2m ago
  • ●→ Scene drift check · clean

Your installer disappeared?

We rebuild your access, document everything, and hand you the keys to your own home.

Something stopped working?

Grixx tells you exactly what changed and how to put it back. No more guesswork.

Want to add new automation without breaking what works?

Plain-English walkthroughs that respect what's already there. Add scenes and schedules without the fear of breaking your setup.

Response time

Real humans, real timelines.

Signal
48h
Business days
Sentinel
24h
Business days
Miniserver heartbeat · OK Tree extension · 38ms Backup verified · 2m ago Scene drift check · clean Cloud reachable · OK Firmware compatibility · 14.5.6.10

Try it now

Ask Grixx — free

One question, no signup needed. Want more? Create a free account.

🐻

Grixx

LOXONE AI Assistant

1 question remaining
🐻

Hey, I'm Grixx! Ask me anything about your LOXONE system.

Scenes, schedules, troubleshooting, and more.

Pricing

Choose your support level.

Start free. Upgrade when you need more.

Scout

Free
  • 10 AI questions/month
  • Knowledge base access
  • US homeowners community

Signal

$149/year
Save $91

+ $58 one-time setup

  • Unlimited AI questions
  • System monitoring & alerts
  • Automatic backups
  • Automatic firmware updates
  • 10% off remote support ($108/hr)
  • Response within 48 hours, business days
Most Popular

Sentinel

$399/year
Save $81

+ $99 one-time setup

  • Everything in Signal
  • 1 free hour of remote support per year ($96 value)
  • 20% off additional remote support ($96/hr instead of $120)
  • Priority Grixx responses — your questions go first
  • Annual remote walkthrough — we walk through your system with you, top to bottom
  • Response within 24 hours, business days

Commercial

Beacon

Contact

From $1,788/yr

  • Everything in Sentinel
  • Multi-site support
  • Quarterly remote walkthroughs
  • Direct priority support line

Common questions

You probably want to know.

Will Grixx actually help me, or just give me generic answers?

Grixx is trained specifically on LOXONE — not a general AI guessing at your system. It knows your scenes, your app, and how LOXONE devices behave. For the things Grixx can't fix on its own (hardware failures, deeper programming changes), it tells you honestly and connects you with a real tech. No runaround, no upsell theater.

Can I cancel anytime?

Yes. Cancel from your account anytime. There's a 30-day money-back guarantee on your subscription if you're not satisfied — full refund within the first 30 days, minus the one-time setup fee. After that, you can still cancel anytime and your subscription runs through the end of your paid period.

What if Grixx gives bad advice and I break something?

Grixx is built to be cautious. It walks through changes step-by-step before suggesting them and refuses anything that could affect safety — electrical work, gas, HVAC, smoke detectors, anything inside walls. For deeper system changes, Grixx routes you to a real human instead of guessing. Sentinel members get one free hour of session time per year exactly for situations like that.

How is this different from calling my installer?

Three differences. First, we're available 24/7 — Grixx answers at 2am when your installer can't. Second, we tell you when we don't know — Grixx escalates honestly instead of charging you to guess. Third, we work alongside your installer, not against them. If something needs their on-site time, we'll help you frame the request so they can get it done faster.

What's a remote support session?

We connect to your Miniserver from our office, look at what's happening, and resolve it together. Sessions are video calls, screen shares, or direct system access — no one drives to your home. Sentinel members get one free hour per year, then $96/hr after. Signal members pay $108/hr. Non-members pay $120/hr.

What happens when my installer is the problem?

We help. Outpost works regardless of who installed your system. If your installer isn't responsive, has moved on, or you've outgrown the relationship, we can guide you through what's needed and — if you'd prefer — connect you with a different integrator. You shouldn't be held hostage by your installer's availability.

Do I need a Loxone Miniserver to use Outpost?

Yes. Outpost is built for homeowners with a working Loxone Miniserver and a Loxone-installed system. If you're not sure what you have, your installer can confirm — or send us a message and we'll help you figure out if Outpost fits.

Built for LOXONE homeowners by a LOXONE partner with 50+ projects completed since 2015.

Grizzly Tec LLC · 11+ years as a LOXONE partner · 9 published case studies on loxone.com